Privacy Policy

Last updated: 3 October 2026

This Privacy Policy explains how information is handled when you use the Dr. Gadgil Eye Hospital & Lasik Laser Centre website at https://drgadgileyeclinic.com or make an enquiry through it. Itcovers this website; clinical records and treatment-related consent are handled separately during patient care.

1. Information you provide

The appointment enquiry form asks for your name and phone number, with an optional message for your preferred location and appointment time. If you email or call us, the information you choose to provide may also be used to respond. Please do not enter medical reports, identity documents, payment details or detailed health information in the website form. Contact the clinic to arrange an appropriate way to share information needed for your care.

2. How enquiry information is used

Enquiry details are used to respond to your request, discuss availability, arrange appointments and communicate about that enquiry. The website form sends enquiries to the hospital’s designated email inbox. Submitting an enquiry is a request for a response; it is not consent to receive unrelated promotional messages or to undergo treatment.

3. Technical information and cookies

Website hosting, security and delivery services may process technical information such as IP address, browser and device details, pages requested and access times to deliver the site, troubleshoot errors and help prevent misuse. WordPress and supporting services may use cookies for functional or security purposes. You can manage cookies through your browser; restricting them may affect some features.

4. Embedded video and external resources

The homepage includes a video embedded from Google Drive and loads fonts and some images from external servers, including the hospital’s existing website. Loading these resources can disclose your IP address, browser information and the page requesting the resource to the relevant provider. Google’s embedded player may use cookies and process interactions, including in connection with your Google account if you are signed in. See Google’s Privacy Policy for details. External links and services operate under their own privacy policies.

Our pages also display Google reviews through the Trustindex plugin. Review content is supplied through third-party services. Loading the reviews widget may send technical information, such as your IP address, browser details and the requesting page, to those providers. Links from the widget can open Google or Trustindex, where their own privacy policies apply. Please do not share confidential medical information in public reviews.

For provider information, see Trustindex’s Privacy Policy and Google’s Privacy Policy.

5. Access and disclosure

Information provided for an enquiry is intended for hospital personnel handling that request and service providers supporting website hosting, security, email delivery and maintenance, as needed for those functions. Information may also need to be disclosed where required by applicable law or a lawful request. Please contact us if you need information about the service providers involved in handling your enquiry.

6. Retention and security

Enquiries may remain in the hospital’s email systems, operational records and backups. Retention depends on the purpose of the enquiry, any continuing care relationship and applicable recordkeeping obligations. You may ask about retention or request deletion using the contact details below. No website, email service or internet transmission can be guaranteed completely secure; the general enquiry form should not be used to send sensitive medical documents.

7. Your choices and privacy requests

You may choose to contact the hospital by phone instead of submitting the form. To request access to or correction of information you supplied, request deletion, withdraw permission for future enquiry-related contact, or raise a privacy concern, email us with the subject “Website privacy request”. We may need to verify your identity before acting. Requests are considered subject to applicable law and any need to retain records. Withdrawing permission for contact may prevent us from completing your enquiry; it does not affect processing already undertaken lawfully.

8. Enquiries for children

A parent or legal guardian should make website enquiries on behalf of a child. Please provide the adult’s contact details and avoid including detailed information about the child’s health in the form.

9. Contact us

Dr. Gadgil Eye Hospital & Lasik Laser Centre
Email: [email protected]
Clinic: 9920303756
Hospital: 9920303756

Clinic address: 1st Floor, Paradise Tower, next to McDonald’s, Gokhale Road, Naupada, Thane West, Maharashtra 400601.

10. Changes to this policy

This page may be updated when website features or information-handling arrangements change. The date above identifies the latest version.